INFORMATION REGARDING THE PROCESSING OF PERSONAL DATA The processing of personal data by our organization is based on principles of correctness, lawfulness and transparency and protection of the privacy and rights of the subjects to which the data refer. The owner of the data collected is HOTEL CRISTINA NAPOLI - DIONISO'S SRL with registered office in Via Diocleziano 109 - Napoli email: This email address is being protected from spambots. You need JavaScript enabled to view it. , which is the data controller for processing, in compliance with the principles of protection of personal data established by the 2016 GDPR Regulation /679. 1 Object of the Treatment The Data Controller treats your personal and contact details and only in special situations certain sensitive data communicated by you during the supply of the restaurant and / or hotel service (eg food intolerances or the presence of motor handicaps). 2 Purpose and legal basis of processing Personal data and any sensitive data provided are processed for the following purposes: 2.1 - fulfill the obligations arising from the contract -collect and satisfy the requests that you will want to formulate and provide the services you want to request - fulfill legal obligations as well as current accounting and tax obligations; - exercise the rights of the owner, for example the right to defense in court; Subject to explicit denial by the party concerned, the user's data will also be processed for the following purposes: 2.2 - sending of proposals and commercial communications by e-mail or SMS or fax, by both HOTEL CRISTINA NAPOLI and partner companies; 2.3 - Only your personal data and any stays, subject to your specific and distinct consent, will be used for the purposes of analysis and processing of your habits and preferences (profiling) to send them, personalized promotional information, as well as any offers from the owner .; The provision of data for the purposes referred to in art. 2.1) is mandatory. In their absence, we can not guarantee the services of the art. 2.1). The provision of data for the purposes referred to in art. 2.2) and 2.3) is optional. You can therefore decide not to give any data or to subsequently deny the possibility of processing data already provided: in this case, you will not be able to receive newsletters, commercial communications and advertising material concerning the Services offered by the Data Controller. However, you will continue to be entitled to the Services referred to in art. 2.1). Your consent may always be freely modified (give or deny), in whole or in part, by sending an email with the subject "REVOCATION CONSENT MARKETING / PROFILING" to: This email address is being protected from spambots. You need JavaScript enabled to view it. 3 Processing methods and data retention time We inform you that the data will be processed with the support of the following means: Mixed paper, electronic and / or automated. The processing of your data is carried out by means of collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the Service Finality report and for no more than 5 years from the collection of data for Marketing Purposes. The Data Controller will process sensitive data for the time necessary to fulfill the aforementioned purposes and in any case no later than 30 days from the end of the stay, except for special situations that determine the need to maintain such data for a longer period of time (by way of example in presence of tax exemptions in your favor connected to the state of disability). 4 Access to data Without prejudice to communications made in compliance with legal and contractual obligations, all data collected and processed may be communicated exclusively for the purposes specified above to the following categories of interested parties: - to employees and collaborators of the Data Controller, in their capacity as persons in charge of processing and / or data processors and / or system administrators. All the appointed persons will carry out exclusively the processing operations, on behalf of the Data Controller and / or the manager, within the limits, in the manner and according to the methods expressly indicated in the respective appointment documents. - to third-party companies or other subjects (indicative professional firms, consultants, insurance companies, service companies, etc.) that carry out outsourced activities on behalf of the Owner, in their capacity as external data controllers. The list of data processors is available at the registered office. 5 Data communication Without the need for express consent (pursuant to Article 6 letters b) and c) GDPR), the Data Controller may communicate your data for the purposes referred to in art. 2.1) to the authorities responsible for the control and judicial authorities, as well as to those subjects to whom the communication is mandatory by law for the accomplishment of the said purposes. These subjects will process the data in their capacity as independent data controllers, in addition the list of outsourced data controllers, of which the writer uses, can be consulted at any time at the company's registered office. Your data will not be disclosed and will not be transferred to non-EU countries or international organizations. 6 Rights of the interested party and methods of operation Pursuant to European Regulation 679/2016 (GDPR) and national legislation, the interested party may, in accordance with the procedures and within the limits established by current legislation, exercise the following rights:
  • request confirmation of the existence of personal data concerning him / her (right of access);
  • to know its origin;
  • receive intelligible communication;
  • to have information about the logic, the methods and the purposes of the processing;
  • request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;
  • in cases of consent-based processing, to receive their data provided to the holder, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
  • the right to lodge a complaint with the Supervisory Authority.
You may exercise your rights at any time by sending an e-mail to the address: This email address is being protected from spambots. You need JavaScript enabled to view it.
  1. Site security measures
For the management of the site specific security measures have been adopted, aimed at guaranteeing secure access and protecting the information contained in the area reserved for risks of loss or destruction, including accidental data, unauthorized access or non-processing allowed or not in accordance with the purpose of the collection. The Personal Identification Data that HOTEL CRISTINA NAPOLI collects from the Online User is stored by HOTEL CRISTINA NAPOLI itself and / or its service providers and protected by a combination of physical and electronic access controls, firewall technologies and other appropriate security measures. However, these security measures can not completely prevent the loss, access, misuse or alteration of Personal Identification Data. If required by law, HOTEL CRISTINA NAPOLI will inform the User of any loss, access, misuse or alteration of such Personal Identification Data that could affect it in such a way that the User can take the necessary measures to protect his rights . HOTEL CRISTINA NAPOLI You may decide to inform the User by mail, e-mail or telephone where permitted by law. Do not send payment information or sensitive data to HOTEL CRISTINA NAPOLI via e-mail or via areas that are not specifically designated (for example, do not send the credit card number in a "Comments" field). For access to the reserved area of the site, an identification code and a password are assigned to the customers. The latter are assigned and communicated on a confidential basis to the person designated by the client, whether the company or the company, or to the customer himself, if a natural person. The user is required to keep the identification code and password in a confidential manner. Cookies Information on the use of cookies The HOTEL CRISTINA NAPOLI websites use cookies and similar technologies to ensure the correct functioning of the procedures and to improve the experience of using online applications. This document provides detailed information on the use of cookies and similar technologies, on how they are used by HOTEL CRISTINA NAPOLI if on how to manage them. definitions Cookies are short fragments of text (letters and / or numbers) that allow the web server to store on the client (the browser) information to be reused during the same visit to the site (session cookies) or later, even after days (persistent cookies). Cookies are stored, according to user preferences, by the single browser on the specific device used (computer, tablet, smartphone). Similar technologies, such as, for example, web beacons, transparent GIFs and all forms of local storage introduced with HTML5, can be used to gather information on user behavior and use of services. In the following of this document we will refer to cookies and all similar technologies simply by using the term "cookies". Types of cookies Based on the characteristics and use of cookies we can distinguish different categories:
  • Strictly necessary cookies
These cookies are essential for the proper functioning of the DIONISOS site. APARTMENTS are used to manage access to the reserved functions of the site. The duration of cookies is strictly limited to the work session (closed the browser are deleted).
  • Analysis and performance cookies
These cookies are used to collect and analyze the traffic and use of the site anonymously. These cookies, even without identifying the user, allow, for example, to detect if the same user returns to connect at different times. They also allow you to monitor the system and improve its performance and usability. The deactivation of these cookies can be performed without any loss of functionality.
  • Profiling cookies
These are permanent cookies used to identify (anonymously or not) user preferences and improve their browsing experience.
  • Third-party cookies
By visiting a website you may receive cookies from both the visited site ("owners") and from sites managed by other organizations ("third parties"). An example is the presence of "social plugins" for Facebook, Twitter, Google+ and LinkedIn. These are parts of the page visited generated directly by the aforementioned sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks. The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by "third parties" is governed by the relevant information to which reference is made. To ensure greater transparency and convenience, the following are the web addresses of the various information and how to manage cookies. Facebook information: https://www.facebook.com/help/cookies/ Facebook (configuration): log in to your account. Privacy section Twitter information: https://support.twitter.com/articles/20170514 Twitter (configuration): https://twitter.com/settings/security Informative Linkedin: https://www.linkedin.com/legal/cookie-policy Linkedin (configuration): https://www.linkedin.com/settings/ Google+ information: https://www.google.it/intl/it/policies/technologies/cookies/ Google+ (configuration): https://www.google.it/intl/it/policies/technologies/managing/ Google Analytics Google Analytics uses "cookies" to collect and analyze anonymous information on the behavior of use of the HOTEL CRISTINA NAPOLI websites (including the user's IP address). This information is collected by Google Analytics, which processes it in order to draw up reports for HOTEL CRISTINA NAPOLI regarding the activities on the websites themselves. This site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal identification information. Google does not associate the IP address with any other data held by Google nor does it attempt to link an IP address with the identity of a user. Google may also communicate this information to third parties where required by law or where such third parties process the information on Google's behalf. For more information, please refer to the link below: https://www.google.it/policies/privacy/partners/ The user can selectively disable the action of Google Analytics by installing on his browser the opt-out component provided by Google. To disable the action of Google Analytics, please refer to the link below: https://tools.google.com/dlpage/gaoptout Duration of cookies Some cookies (session cookies) remain active only until the browser is closed or when the logout command is executed. Other cookies "survive" when the browser is closed and are also available in subsequent visits by the user. These cookies are called persistent and their duration is set by the server when they are created. In some cases a deadline is set, in other cases the duration is unlimited. Types of cookies used by our site The main functions of cookies installed by www.hotelcristinanapoli.com are technical, are used to constantly improve the service, for authentication, for statistical purposes, such as counting visits to the site. The use of cookies is therefore strictly aimed at facilitating the functions of the server during the navigation of the Service. The site also allows the sending of the following third-party cookies. These cookies are not tools of our ownership, for more information, therefore, you can access the information and forms of acquisition of consent of third parties, by clicking on the links. To improve the website and understand which parts or elements are most appreciated by users, the third-party cookies of Google Analytics are used as an anonymous and aggregate analysis tool. These cookies are not tools of our ownership, for more information, therefore, you can consult the information provided by Google. The pages of the website incorporate within them some widgets and buttons for sharing Facebook and Google Plus, to allow the user to share the contents of the website on their social channels, and to interact with our channels. These cookies are not tools of our ownership, but are created by Facebook and Google respectively when you use the respective widget or share button. To find out more, visit the following information pages: Facebook and Google. Some web pages incorporate YouTube video content into them. By visiting a page containing a video, or clicking to view the video, cookies from YouTube may be recalled. These cookies are not tools of our ownership. To learn more, visit the Google information page. The website could use Facebook ADS programs managed by FacebookInc., Google Adwords and Google Remarketing technology, managed by Google Inc. The conversion tracking function of Facebook ADS and AdWords also uses cookies to help us keep track of sales and of other conversions. Cookie management The user can manage their own cookie preferences through the features present in the common browsers that allow you to delete / remove cookies (all or some) or to change the settings of the browser in order to block the sending of cookies or cookies. limit it to specific sites (compared to others). Therefore it is possible to refuse the use of cookies, following the disabling procedure provided by your browser. Below are the methods proposed by the main browsers: Microsoft Windows Explorer, Mozilla Firefox, Google Chrome, Apple Safari, Google Analytics by downloading a specific browser plug-in. To get information about the cookies stored on your terminal and disable them individually, please refer to the link: https: //www.youronlinechoices.com/it/le-tue-scelte Social Network Plugin The www.hotelcristinanapoli.com website also includes plugins and / or commands for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard the privacy of users. Possibly cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Please note that if the user browses being logged into the social network then he has already consented to the use of cookies conveyed through this site at the time of registration to the social network. The collection and use of the information obtained by means of the plugin are governed by the respective privacy policies of the social networks, to which reference is made. - Facebook - (cookie information link) - Twitter - (cookie information link) - LinkedIn - (cookie information link) - Google+ - (cookie information link). This privacy policy may undergo changes over time - also related to the eventual entry into force of new sector regulations, to the updating or provision of new services or to technological innovations - for which the user / visitor is invited to consult periodically this page www.hotelcristinanapoli.com The undersigned (s) (1) identified below have received complete information pursuant to art. 13 of EU Regulation 2016/679 and express consent to the processing and communication of personal data with particular regard to those so-called details in the limits, for the purposes and for the duration specified in the information.
We care about the security and privacy of your personal data according to the new European Regulation 2016/679 (General Data Protection Regulation or GDPR), in force since 25 May 2018. By using the services on our website, you authorize our use of cookies , and of Privacy.